.
Feedback

LIPA: Most Outages Fixed by Friday

LIPA's Michael Hervey: Nearly 400,000 still without electricity on Long Island.

The Long Island Power Authority says it expects 95 percent of customers to have power restored by the end of the week, as nearly 400,000 remained in the dark on Monday.

"Based on initial estimates, we expect that most of the large area outages will have power restored by Friday with some lingering localized small outages going into the weekend or early next week," LIPA Chief Operating Officer Michael Hervey said at a press briefing in Hicksville.

The utility revised the total number of those who lost power as a result of Hurricane Irene upward to 523,000 customers and said about 24 percent -- or 125,000 -- have their power back.

That leaves about 398,000 irked customers without power as of Monday morning, and Hervey hopes most of them will get electricty back sooner rather than later.

"This is not something where the last day we're going to be looking to be putting on very, very large blocks of customers," Hervey said. "We will have a very successful day I'm sure and the numbers will dwindle over the next couple of days."

The company reported that it expects to finish initial damage asssesments on Monday and that 2,271 workers and contractors are on the restoration job.

"Unlike yesterday we have a full 16 hours of daylight to work and we expect to make good progress," said John Bruckner of National Grid. 

LIPA also announced Monday that it closed customer centers and suspended billing and collection calls to help get extra manpower for power restoration.

While the cost of cleanup will run into the millions, Hervey said he was "going to stay focussed on restoration" and could not yet put a total price tag on the cleanup or address the issue of reimbursing customers for their power loss.

"We haven't had time to look at the business ramifications of this yet," he said.

While some customers are still having trouble getting through to report power outages, Hervey again requested they keep trying.

LIPA was hoping an increase in manpower might speed up restoration.

"We'd like to do better," Hervey said. "We have a request for more linemen and to the extent we can get more linemen on Long Island we're going to move that [power restoration] timetable up."

R. Callahan August 30, 2011 at 05:56 pm
I love it. My whole block has generators going. it sounds like ATTACK OF THE LAWNMOWERS! Now I cant even sleep. lolol
Tony August 30, 2011 at 06:02 pm
Kathy Martinez, when the storm is over the next time your power goes out for seemingly no apparent reason call and complain like hell and ask to speak with a supervisor, manager, general manager until you get some satisfaction. Unless cars are crashing into poles on a regular basis you shouldn't have to put up with that. Where I used to live our transformers were very old and when we had a heatwave everyone on the block would turn on the a/c and then our lights would dim as the transformers couldn't handle the load. No one ever complained.
Tony August 30, 2011 at 06:14 pm
Someone earlier mentioned seeing a lot of trucks in the Hewlett yard. You're seeing so many trucks sitting there because they're either getting more supplies or have worked their 16 hours and are resting while the next group is out. And if you see trucks sitting at an eatery especially during a situation like this, they've worked the prerequisite # of hours and are on a meal break. Remember, there are hundreds of trucks out there and if an area has a lot of problems and few eateries are open, 1 place may get awful crowded. I can remember a similar thing during Gloria. We had a meeting and it was addressed by a VP who sounded quite displeased until a senior worker mentioned that not only is it the best place in town, at that moment it was just about the only place in town that was open. He still ordered us to look elsewhere upon which time the store owner called to complain that it was unfair to cost him business (and a lot of it).
Tony August 30, 2011 at 06:16 pm
Diane, yes, I was thinking mostly of Manhattan. But most areas of the rest of the boroughs you can actually count the trees. LI is just the opposite.
Kathy Martinez August 30, 2011 at 06:22 pm
Thanks Tony. I agree and will make sure to become the squeaky wheel. Right now I just need to feed my family.
Tony August 30, 2011 at 06:42 pm
Stay safe. Put the pressure on any way you can. Don't give up until it's rectified.
R. Callahan August 30, 2011 at 06:44 pm
I bet the CEOs of this company have power in their homes.
LiLady57 August 30, 2011 at 07:00 pm
All of St James is out EXCEPT for the block that Ken Law (Pres & CEO of LIPA) lives on. Go figure!
Mac August 30, 2011 at 07:16 pm
Really can you supply the address? I think we would all like to ride over and see for ourselves because it sounds like a load of garbage. ALL of St James out but his block. That must be one protected isolated line that was completed after he was made CEO and after he moved there. Honestly, sounds made up from an angry person trying to stir things up. Please give us the address.
R. Callahan August 30, 2011 at 07:25 pm
i know plenty of VIPs who have power in areas where the surrounding residents do not. It is not uncommon.
man pangle August 30, 2011 at 07:34 pm
if you look at http://www.lipower.org/stormcenter/outages/outagemap.html, 2,440 out of 5,439 homes in North New Hyde Park are without power. The number lies. If you drive around north new hyde park, almost everywhere(except my block) has full power. These numbers are exaggerated and misleading and they serve to cover up the incompetency of LIPA.
Mac August 30, 2011 at 07:41 pm
Yeah Man Pangle it is a big conspiracy. Of course it is almost everywhere but your block that doesnt have power. LIPA is trying a massive cover up because they were the ones conducting a massive experiment with the weather. I am sure that LIPA is updating that website to the second. This was all LIPA's fault. Damn LIPA!!!!
man pangle August 30, 2011 at 07:50 pm
The numbers are inaccurate, they make it look worse than it really is. and don't tell me they are working around the clock.
Mac August 30, 2011 at 08:03 pm
man pangle believe what you want. You see it that way and that is your opinion. What I can say is that at 6am this morning there was a crew from tennessee fixing a downed pole while cutting trees and last night around 10 there was a crew with a LIPA truck cleaning debris from a fallen tree down the block from my house. That means there were about 8 hours in between when I witnessed the work being done. That is consistent in what they are telling us AND I do not work for LIPA. LI is a big place and there are outages EVERYWHERE! Have patience at a rough time. We had it easy we coudve had our town washed away like this:
http://www.huffingtonpost.com/2011/08/30/irene-flooding-prattsville-new-york_n_941867.html?icid=maing-grid10%7Chtmlws-main-bb%7Cdl20%7Csec1_lnk3%7C90802 We should all be thankful all we lost is power!
R. Callahan August 30, 2011 at 08:10 pm
It is unfortunate for those people but that is not our reality. Those examples do little for us. That is how the world works. I think these power outages are dangerous and pose a security risk. It is not safe especially with the crime numbers on the rise. I am not saying LIPA is not working. I think this whole structure is hanging by a thread, literally. It is just mere patch work. There will be more storms and noreasters and all of this juggling does solve anything. It just masks the underlying inadequacies of this system.
Dahlia Omega August 30, 2011 at 08:19 pm
man pangle, I agree it is a conspiracy LIPA is out to get you. The only question is what did you do to piss them off and why?
working joe August 30, 2011 at 08:23 pm
what are your recommended solutions R.Callahan? Don't put something out like and not have some idea to recommend. One you have your ideas gathered by one share of stock go to the shareholders meeting and raise the point. The hard part is that you cannot possibly staff for an event like this, LIPA, Verizon, Cablevision, all are in the same boat. You have a normal work load that you staff for. Then a huge event happens and you have 20 times the amount of work for the same staff. Even if you have them work double time you still have 10 times the amount of work and everyone wants thenselves fixed first. The plan is hositpital, police, fire and prisions, then senior housing and schools, then commercial then residential. Notice you are way down, actually last on the list, where we should be. You can recommend to have staff on hand for this but then you will see LIPA rates go up tremendously to have people sit on there hands waiting for the big storm 3 times a year. Sounds like a finaicnally poor plan to me but put it forward. See what happens.
working joe August 30, 2011 at 08:26 pm
Mac thanks for posting this. Finally someone else sees it. Its not about an xbox, or our plasma not working. We got off easy. Im thankful for that I think the linemen and especially the out of state guys are doing great and when its back its back. I question what anyone would do if the earthquake had actually done real damage, split roads, destroyed bridges would people be sitting there saying me, me me. Or even think back to 9/11. verizon repair times on long island and the area went way up so those guys could help in nyc, but no one was barking then. Just becuase we got off light (relatively) everyone thinks it should be back to normal instantly
R. Callahan August 30, 2011 at 08:28 pm
Put the wires underground like NYC and many other areas. But you know what? these companies have all the so called brains, I am sure they can work it. This is the 21st Century! We have a system going back to the past century and it hasnt been even remotely updated. Trees + Wires + Storms = Disaster
Tony August 30, 2011 at 08:32 pm
To those without power who don't see any trucks working overnight--maybe, just maybe, there are areas much more severely hit than yours where they need to concentrate on or maybe it is near you somewhere but there isn't anything workers can do at your house because a substation was destroyed. It takes a lot of manpower to rebuild a substation in a couple of days and there isn't anything restoration workers can do at an individual house that can help in that type of situation. My problem with the company has ALWAYS been their public relations. Everything was always a big secret. They should get on the news and show where the major problems are and say about how long it will take to fix those MAJOR problems first and it will get x number of houses back on when they do. But no, they say squat and the homeowners are left with conjecture, rumors and fantasy and they get more upset.
Mac August 30, 2011 at 09:07 pm
Callahan it is nice to see how sympathetic you are. The example was to put things into PERSPECTIVE. We have no power but were saved major devastation in your own words "That is how the world works." The power outages are dangerous indeed and LIPA is working on hospitals, jails, sr citizen centers FIRST. I have not heard or read about any "crime numbers on the rise" in the past few days. If that is the case can you please post the link. I think we would all like to be kept aware. Yes there will be more storms and what exactly is being masked. LIPA is doing the best they can right now. For anyone who thinks it would be easy to put all the wires underground think again. It would cost BILLIONS and tie up so many resources and create many problems. If it were that easy it probably wouldve been done. I could only imagine our rates if LIPA undertook such a project. Everyone should see our REALITY and realize it coudve been much worse then be thankful it wasnt.
R. Callahan August 30, 2011 at 09:24 pm
Mac my sympathy which by the way I have is not helping those people restore their lives but me not having power is one more person whose life is less whole. If you take care of yourself, you can then help others where called upon. It definitely sounds as though MAC you work for LIPA I have to tell you Sir.
Mac August 30, 2011 at 09:34 pm
Callahan I have way too much free time to be working for LIPA these days. I havebeen online all day. Thankfully I am OK with some extended family over crowding my house but we are all making the best of it. What I am is a realist. realistically we couldve had it much much worse and like you my life is a little less whole as are many others. But, we cannot blame this on LIPA. How does anyone expect LIPA to be able to deal with this. It was a combination of saturated ground, wind then more rain. I do believe they are doing the best they can and perhaps they can learn from this and get better for the next storm whatever that may be. Also con ed and the NJ utility are all having the SAME problems just hoping to get the majority of power back by this weekend. The northeast hasnt seen something like this in years.
Tony August 30, 2011 at 09:42 pm
Callahan, you make it sound like a crime to work for the company. Then who'd fix the power? As for putting the lines underground, William Catacosinos (remember him--the golden parachute guy?) was running Lilco back when Gloria roared through and like I said earlier and has been pointed out by others, it would cost many billions of dollars to put the lines underground and in some places it wouldn't be practical because of the soil. That was billions with a B. It was 3 back then, I'd say maybe 10 or more today. Think your rates are high now?
Tony August 30, 2011 at 09:57 pm
In my haste to try and answer some questions, or is it frustrations, I forgot to mention the order of things. First, they work on any medical or other emergency services that may be out and do what's necessary to get them back on which may include your neighborhood if it was a substation issue. Then they go on to major businesses or industrial centers and gradually it filters down to the individual home. The less experienced crews, such as those from the gas dept would be or other depts., would work on things like tripped cut-outs (fuse like devices on poles that can trip during storms) and stringing line to individual homes while the certified linemen work on the major stuff. If you haven't seen a truck assessing your damage it's probably because it would have been someone in a car filling out forms (maybe today it would be on a tablet-type device, when I was there it was paper & then called in). This is but a small part of the process. Hope it helps make it easier to understand--or did I make it worse?
Jim In FLA August 30, 2011 at 11:00 pm
And whose fault is it that you haven't bought a generator for the Big Screen TV and Nintendo and we are are not talking about Medical Equipment, I've Bit my tongue so many times reading some post(s) here but the gloves are coming off TED, New Yorker's "The Center of the Universe" Your peoples famous words, not mine!!! Its always all about you, no one else even when New England was being pummeled. Go outside and look at the street lights dim because I'm turning on every light in the House Ted and cranking the AC to 65, then taking a 45 minute shower in good ole Florida..Ted singing the Lyrics "Thinking all about you"
rena damon August 30, 2011 at 11:48 pm
We all need to do the best we can and try to help each other. We lost power for only 24-hours. And we had an 80-foot tree fall down in our yard, thankfully not on our house! We know people without power for 48-hours who are lucky enough to be able to go swimming and take a shower at Lifetime while we are clearing out a wreck of a yard, using a single chainsaw on a massive tree, etc. etc. Someone always has it better or worse. Those with power can offer laundry help, refrigerator use, etc. Everyone can look around and see neighbors who need help b/c they are elderly, etc.. Parts of NJ are being evacuated NOW b/c a river is peaking...so we in Syosset are fortunate not to be in that position. No disrespect to anyone's frustration intended. We will all get through this.
Brenda August 31, 2011 at 05:01 pm
Virgo25, I wish I had just ONE neighbor like you.
Brenda August 31, 2011 at 05:04 pm
Ted, your frustration is evident and one can ALMOST be sympathetic until you start sounding like a whiney brat needing your Nintendo, and big screen TV. Wow, big L on your forehead right now.
Diane Stephan August 31, 2011 at 05:46 pm
The worst part of not having power was not being able to take a shower. I was becoming depressed. Feeling clean can do a lot to lift one's soul.
I hope everyone gets their power back soon.

Newsletter & Alerts

Get the best stories each day and important breaking news

Subscribe

Not from Massapequa Patch? Find your Local Patch »

Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
LT June 16, 2013 at 09:52 am
when you say elite do you mean the hard working people who have money? it's a matter of labels. youRead More call them elite..they call themselves hard workers. yes, some inherit money. but most of us work for it.
Michael Taustine June 16, 2013 at 09:01 pm
No, it has nothing to do with how hard you work. It's just that the elite one percenters are treatedRead More differently when they run afoul of the laws in this country. No one has been jailed for the corporate malfeasance that resulted in the financial crash of '08, in spite of the rules that were ignored or broken. Too big to fail is the order of the day. Meanwhile, petty frauds committed by poor and middle class are prosecuted to the full extent of the law. Two Americas. The rule of law, unevenly applied, whether by race, or class, or economic station will result in the unraveling of society. We may well be seeing the beginnings of that now, as we've entered a new gilded age, where new robber barons are allowed to run roughshod over the lower classes. The very ideals of America are at stake, and we are letting them slide away.
Jack coyote June 12, 2013 at 03:24 pm
Will the new Massapequa station platform be covered end-to-end as it is now? If it will only beRead More partially covered, like Seaford station, there are going to be a lot of cold, wet, unhappy commuters.
Patrick O'Hara June 12, 2013 at 04:14 pm
Mr. Coyote, The design plans only call for a canopy over certain parts of the station platform, likeRead More almost all of the other stations along the branch. The canopies will be primarily over the staircases, elevator, waiting room, and one other small section on the middle section of the platform between the elevator and east escalator.
mj June 12, 2013 at 01:43 pm
Also blocks along Alhambra Road including Granada and Sutton. It rained the other day and was up toRead More the front lawn on one house that is still being renovated from Sandy!!!! Horrible if those owners saw this.